Subscription Pricing Update: What You Need to Know

At Matterport, we’re committed to delivering continuous innovation from AI-powered property insights to tools that streamline every phase of the building lifecycle. As our platform evolves and becomes more powerful, so too does the investment required to develop and support these capabilities.

Central to our efforts is a commitment to continually improving the return on your Matterport investment—ensuring that even as prices adjust, the value you receive grows faster. We’re focused on helping you get more done, more efficiently, with every Matterport 3D capture.

To ensure we can continue to bring you the reliability, scale, and innovation you rely on, we’re updating our subscription pricing. The updated pricing can be found on our pricing page here

We understand that changes can be challenging and are focused on ensuring that you are fully informed and this transition is as smooth as possible for you. 

What’s Changing

Effective today, May 20, 2025, our updated pricing goes into effect for new customers. For existing customers, new rates begin on your next renewal date on or after June 24, 2025. For annual plans, this automatic change will occur on the next annual renewal billing date between June 24, 2025 - June 23, 2026. A complete list of subscription plan prices and what has changed can be found here.

Pricing change table - 2025

Limited-time Offer

If you are currently a Matterport customer,  you can lock in lower prices for 12 months by switching from a monthly to annual plan, or upgrading an annual plan before June 23, 2025. More information, including details on how to lock in the lower prices, will be sent by email.

Why We’re Updating Pricing

We’ve been hard at work bringing the power of next-generation digital twins to both our customers and the millions of people around the world who use Matterport to experience and understand the built world.

As part of that, we’ve introduced powerful new features over the past year—driven by customer feedback and our mission to transform how people understand and interact with physical spaces:

  • Property Intelligence: AI-generated property descriptions, precise dimensions, and automated insights

  • Defurnish: Instantly remove clutter and objects from digital twins to showcase a space’s true potential

  • Merge: Combine multiple scans (e.g. multiple floors/wings) into a single twin

  • Field Tags: Capture critical on-site observations in real time

  • Integrations: Deep connections with Autodesk, AWS, Procore, and export tools for CAD and BIM workflows

These innovations—and more to come—help you work smarter, reduce costs, and deliver extraordinary value to your business. Each improvement is designed to be more than just a feature, driving real efficiency and increasing the value of your subscription over time.

We’re Here to Support You

We recognize pricing changes are an adjustment. That’s why we’re offering current customers time and flexibility to plan ahead. And as always, our support team is ready to help with any questions you have.

We remain committed to empowering all of our customers with the industry’s most comprehensive 3D tour and digital twin solutions. Your success is our success, and we recognize the critical role you play in bringing spaces to life for your customers. Together, we’ll continue to deliver unmatched innovation to help you thrive in an ever-evolving landscape.

Thank you for being part of the Matterport community. Your partnership fuels everything we build, and we can’t wait to show you what’s next.

For more information on each of our plans, please visit our pricing page. If you have any questions, please visit our help center.

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